Emotional intelligence Essay Example | Topics and Well Written Essays - 750 words

Emotional intelligence - Essay Example Rationale for support of emotional intelligent First, before taking side with any of the sides, it is important to understand what EI entails. Stein, et al (7) argued that EI entails an individual being in a position to perceive, evaluate and control emotions. In this regard, EI could be termed as a potential tool in any work place that can be used to assess or predict management performance. This is arguably true because in any work place, it is obvious that employees would be confronted by different situations that would require application of EI in order to be able to solve them. For instance, in the course of performing their duties, employees may find themselves in conflict with their employers, fellow employees or customers. In such a situation, employees are supposed to apply EI principles in order to overcome such conflicts in a professional manner. EI helps people to accurately perceive emotions (Druskat, et al 3). For instance, an employee should be in a position to accurat ely understand signs of an angry employer through various means such as body language and other nonverbal signs. In addition, employees can use EI in using emotions to promote thinking and cognitive thinking. This helps them to garner appropriate measure to use in order to handle the situation at hand in a professional manner. ... This is important especially when dealing with employers, fellow employees or even the customers. Some employers may use EI to assess whether an employee can be able to perform in a stressful position within the organization. This can be applied especially when employers are seeking new persons to fill vacant positions or during promotion of the already existing employees (Stein, et al 7). If an employee has been in constant fights with colleagues and probably not been able to control his emotions, it is apparent that the employer would find it not suitable to offer such an employee a certain position that require soberness when dealing with customers and other employees (Cherniss 3). In another dimension, EI has been argued to play a critical role in motivating employees. When EI is known to be an evaluative tool within an organization, employees tend to carry themselves in a professional manner in order to please their bosses and improve on their performance. In this regard, it can be argued that EI can be used as a tool that can make employees excel in their work. However, opponents of EI may argue that EI can lock out potential employees from putting their skills in practice. Nevertheless, it should be noted that although many employees have intellectual intelligent (IQ), it is not enough to make them good employees. In order for an organization to maintain competitive advantage especially in a highly competitive market, it is necessary to have a work force well equipped with both IQ and EI. This argument is correct because, for example, an excellent student with unbeatable IQ would require having EI in order to mange stress and emotions when sitting for exams. This is what would